LEGAL
Terms of Service
Epic Global Innovations Inc. ("Epic ERA," "we," "us," "our")
Last updated: October 6, 2026
1. Acceptance of Terms
By accessing or using epiceraalert.com, the Epic ERA application, or the Epic ERA Shield device (collectively, the "Services"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Services.
2. Description of Service
Epic ERA Shield is a wearable safety device designed to detect falls and transmit location and status information to help notify designated supervisors and emergency contacts when a fall event occurs. The Epic ERA application allows employers and administrators to register workers, configure safety contacts, and monitor device and worker status.
3. Important Safety Disclaimer
THE EPIC ERA SHIELD IS A SAFETY AID, NOT A GUARANTEE OF SAFETY. THE DEVICE IS DESIGNED TO ASSIST IN DETECTING FALLS AND NOTIFYING DESIGNATED CONTACTS, BUT IT: CANNOT PREVENT FALLS, INJURIES, OR FATALITIES FROM OCCURRING. MAY BE SUBJECT TO SIGNAL LOSS, CONNECTIVITY FAILURE, BATTERY DEPLETION, SENSOR LIMITATIONS, OR OTHER TECHNICAL FAILURES THAT COULD DELAY OR PREVENT ALERT DELIVERY. DOES NOT REPLACE REQUIRED WORKPLACE SAFETY PROTOCOLS, SUPERVISION, TRAINING, OR APPLICABLE OCCUPATIONAL SAFETY REGULATIONS. SHOULD BE USED AS ONE COMPONENT OF A BROADER WORKPLACE SAFETY PROGRAM, NOT AS A SOLE SAFETY MEASURE. EPIC GLOBAL INNOVATIONS INC. MAKES NO GUARANTEE THAT A FALL EVENT WILL BE DETECTED, OR THAT AN ALERT WILL BE SUCCESSFULLY DELIVERED, IN EVERY CIRCUMSTANCE.
4. Accounts
Employers and administrators who register for an account are responsible for the accuracy of information they provide, including worker and contact information, and for maintaining the confidentiality of their account credentials. You are responsible for all activity that occurs under your account.
5. Acceptable Use
You agree not to: use the Services for any unlawful purpose; attempt to interfere with, disrupt, or gain unauthorized access to the Services or related systems; register contact information for individuals without appropriate authorization to do so; misrepresent your identity or affiliation when using the Services.
6. SMS Messaging Program
Epic Global Innovations Inc. operates an SMS fall alert program as part of the Epic ERA Shield platform. Types of messages: transactional safety alerts only, sent when a fall event is detected for a worker who has listed you as a safety contact, or during scheduled system tests. We do not send marketing or promotional messages through this program. Message frequency: up to 10 messages per month. Message and data rates may apply. Opt-out: reply STOP to any message to unsubscribe immediately — you will receive no further messages, and the employer/administrator account will be notified that the contact has opted out. Help: reply HELP to any message, or contact us at support@epiceraalert.com or 1-888-460-0699. Consent: by replying YES to our consent request message, you agree to receive the messages described above. Consent to receive SMS messages is not a condition of using any Epic ERA product or service, and a contact who does not opt in remains in the system without receiving SMS alerts. For information on how we handle your data, see our Privacy Policy.
7. Intellectual Property
The Epic ERA name, logo, device design, software, and related materials are the property of Epic Global Innovations Inc. and are protected by applicable intellectual property laws. Nothing in these Terms grants you any right to use our trademarks or branding without prior written permission.
8. Disclaimer of Warranties
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. EPIC GLOBAL INNOVATIONS INC. EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
9. Limitation of Liability
IN NO EVENT SHALL EPIC GLOBAL INNOVATIONS INC., ITS OFFICERS, EMPLOYEES, AFFILIATES, SUPPLIERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO THE USE OF, OR INABILITY TO USE, THE SERVICES, INCLUDING ANY FAILURE OR DELAY IN FALL DETECTION OR ALERT DELIVERY. TO THE EXTENT ANY LIABILITY IS NOT EXCLUDED BY THE ABOVE, THE COLLECTIVE AGGREGATE LIABILITY OF EPIC GLOBAL INNOVATIONS INC. AND ITS AFFILIATES ARISING OUT OF OR RELATED TO THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO EPIC GLOBAL INNOVATIONS INC. FOR THE PRODUCT OR SERVICE THAT IS THE SUBJECT OF THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITIES; TO THE EXTENT SUCH EXCLUSIONS OR LIMITATIONS ARE HELD INVALID IN A PARTICULAR JURISDICTION, THIS SECTION APPLIES TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND ALL OTHER TERMS REMAIN IN FULL FORCE AND EFFECT.
10. Indemnification
You agree to indemnify and hold harmless Epic Global Innovations Inc., its affiliates, suppliers, and their respective officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your misuse of the Services or violation of these Terms.
11. Termination
We reserve the right to suspend or terminate access to the Services, or to modify or discontinue any part of the Services, at any time and for any reason, including for violation of these Terms.
12. Governing Law
These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law principles.
13. Changes to These Terms
We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.
14. Contact Us
Epic Global Innovations Inc. — 100 Pine Street, Suite 205, Bellingham, WA 98225. Email: support@epiceraalert.com. Phone: 1-888-460-0699.